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How to fight a denied health insurance claim - FAQ

The questions we get asked most often by people in the middle of an insurance dispute. Grouped by where you are in the process - from making sense of the paperwork through external review, state-specific rights, and what Counterclaim does (and doesn't) do.

Getting started

Read these first if you've just received a denial and are not sure what any of the paperwork means.

Filing an appeal

Procedural mechanics: who, when, where, and how the internal and external appeal processes work.

Specific denial reasons

Quick orientation on the most-asked-about denial categories. Each links to a deeper guide.

State-specific rights

Where you live (and what kind of plan you have) materially changes your appeal rights.

About Counterclaim

Practical questions about the product itself.

Ready to draft your appeal?

Upload your denial letter or EOB on the home page. Our 5-agent AI pipeline will identify the denial reason, cite the relevant state and federal law, and draft a print-ready appeal letter in under a minute.

Upload my denial letter

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